Comprehensive Cloud-based Solutions for the Self-Storage Industry
June 22, 2022: Self Storage Manager, Inc., the global leader in cloud-based property management software for storage operations of all sizes, is pleased to announce a new technology partnership with Swivl, the leading conversational AI platform in Self Storage.
Self Storage Operators can now Provide a Seamless Online Reservation and Account Management Experience
With an industry leading natural language processing model, swivl’s AI chatbot can answer hundreds of questions regarding different self storage topics. Furthermore, it offers leads landing on a storage website visibility into nearby facilities, the operator’s available inventory, prices, and available discounts.
Designed for large and multi-facility self-storage operators, Self Storage Manager (“SSM”) offers features such as contactless rentals and payments, lead tracking and management, business intelligence and analytics and more.
Modernizing the Self Storage Customer Experience
The integration combines the AI chatbot and omnichannel experiences of the swivl platform with the property management capabilities of SSM through an application programming interface (API), allowing operators to provide a seamless online reservation and account management experience to consumers.
“Our goal is to find more ways to facilitate contactless transactions for self-storage operators by partnering with companies that offer advanced technology solutions. swivl’s integration with SSM demonstrates our willingness to work with the leading technology companies in the self-storage industry to easily integrate their applications with our property management software so that our mutual clients can leverage the best of breed technology solutions. This integration will allow SSM clients to increase revenue, improve customer service and reduce costs,” said Self Storage Manager, Inc.’s President, Rohan Shenoy.
“This is a highly anticipated integration among our mutual customers. It has been a pleasure to collaborate with the Self Storage Manager, Inc. team, as they’ve built such a top-notch product,” said Rodolfo Ramirez, Chief Operating Officer at swivl. “Now, operators can leverage the combined benefits of property-management and an always-available digital manager to increase their operational scale and reduce workload for site managers.”