Five Star Storage is headquartered in Fargo, North Dakota with 8 sites and has selected Self Storage Manager (SSM), as their management software program
April 18, 2014- Five Star Storage has recently completed the conversion of all the 8 properties to Self Storage Manager. The North Dakota based self-storage is currently managing 8 storage facilities across the state and Minnesota with continued growth of its portfolio on the horizon.
According to Ben Hendricks, VP of Operations at Five Star Storage, "With the exponential growth of our self storage business, we did some extensive research and analysis on various packages and eventually concluded that Self Storage Manager was the best fit, as it offered the right blend of functionality and flexibility to meet our business needs. We were highly impressed from the very beginning with the professional approach taken by the E-SoftSys team in planning and executing the entire process to ensure a seamless migration to their platform. We were well aware of the complexities of migrating over to a new platform, but the entire team at E-SoftSys including their top management worked with us very patiently in overcoming any hurdles that we encountered and answering all our questions.
E-SoftSys, a Total Solutions Provider for the self-storage industry offers products and services that include; Self Storage Manager Comprehensive management software for single and multi-facility operators; e-CRM Fully integrated Customer Relationship Management module with interfaces to leading phone systems and an optional Call Tracker interface to capture valuable statistics including lead to rental conversion ratios, cost per lead etc.; Other Modules INSOMNIACTM Kiosk, Online Reservations, Rentals & Payments, QlikViewTM Business Intelligence and Analytics, Mobile Website, XPS Integration, iPadTM/Tablet-based Site Audit and Walk Through module etc.; 24/7 Customer Support with Dedicated Team and Project Manager assigned for large operator implementations; Training Videos Over 300 Training Videos are available to customers, where a customer can choose any function or report in Self Storage Manager or e-CRM and get instant training on that topic.
Five Star Services, Inc. was established in multi-family housing during the 1960's in the small south east North Dakota town of Wyndmere. It entered into the Fargo, ND self-storage market in the year 2004.The self-storage company strives to bring the best possible storage experience to their customers by following their slogan; "Taking Care of People, Not Just Their Property". For more information, contact Five Star Storage at 701-365-5000 or visit their website http://www.fivestarstorage.biz.